Returns & exchanges
What can be returned
- Unused products with the original seal and packaging intact, within 7 days of delivery.
- Damaged, leaking, incorrect or expired items (report within 48 hours with an unboxing photo or video).
What can't be returned
- Opened, swatched or used products — for hygiene reasons — unless they are faulty.
- Products bought on clearance marked "final sale".
How to return
- Message us on WhatsApp at +923342978354 with your order number and photos.
- We'll arrange a courier pickup or share the return address.
- Refunds are sent by bank transfer, JazzCash or Easypaisa within 3–5 working days of receiving the item. Exchanges ship as soon as the return is received.
